Interactive Avatar is a next-generation platform for building live, AI-driven 3D avatars that go beyond conversation. They take real-world actions and allow your avatars to understand user intent, trigger function calls, retrieve live data and integrate seamlessly with your systems.

From pre-sales demos to onboarding, support, training, or internal operations, Interactive Avatar transforms your digital presence into an actionable interface. Unlike static FAQs or traditional chatbots, your avatars can now perform tasks, confirm outcomes and guide users whilst maintaining a natural, human-like persona.

With purpose-built Retrieval Augmented Generation (RAG), avatars can learn from your documents, policies, and content libraries instantly, without retraining models. This ensures your avatar agents are accurate, consistent and grounded to whatever knowledge you provide it.

Features

1. Live 3D Avatar Interactions

Real-time facial expressions, gestures, and speech for a human-like interface.
Fully controllable and predictable behavior, avoiding the “uncanny valley” of hyper-real avatars.
Embed options: iframe for quick deployment, SDK for advanced integration.

2. Function Calling & Integrations

Connect avatars to CRMs, booking systems, dashboards, and internal APIs.
Retrieve live data, create or update records, trigger workflows, and send notifications.
Internal and external function calls: orchestrate complex operations directly from conversations.

3. Purpose-Built RAG (Retrieval-Augmented Generation)

Upload your documents and make them searchable for live avatar agents.
Hybrid retrieval: vector + lexical search ensures precise, grounded responses.
Granular control via metadata, permissions, and scope for enterprise-grade knowledge management.

4. Configurable Notifications

Subscription & billing updates, usage alerts, feature announcements, lead captures, and summaries.
Assign notifications to specific teams (Finance, Product, Sales) for efficient operational workflows.

5. Flexible Plans & Minutes

Free plan: 15 minutes per month for testing the full avatar experience.
Paid plans: Basic (450 minutes), Scale (1800 minutes), Pro (3600 minutes) of live conversations.
Plan minutes are ideal for experiments, demos, support flows, and high-traffic deployment.

6. Developer-Friendly Control

Methods, events, and options to orchestrate avatar behavior programmatically.
Event system includes avatarReady, speech state changes, animation completion, and conversation updates.
Reliable, low-latency responses for natural interactions.

7. Operational Observability

Track queries, retrieved sources, session memory, and user acceptance.
Analyze performance, improve retrieval quality, and ensure avatar behavior aligns with policies.

Use Cases

1. Sales Concierge

Place avatars on high-intent pages: pricing, integrations, case studies.
Answer key questions, suggest next steps, and drive conversions without overwhelming users.

2. Customer Support & Triage

Live avatars gather context, provide concise solutions, and escalate complex issues.
Reduce ticket volume while maintaining fast, friendly responses.

3. Onboarding & Activation Coach

Guide new users through setup steps and feature adoption.
Provide step-by-step instructions and in-app nudges to maximize activation and retention.

4. Product Education & Training

Translate technical documentation into interactive, contextual guidance.
Facilitate compliance, sales enablement, and internal training with explain → test → correct workflows.

5. Events, Demos & Interactive Booths

Digital hosts for webinars, kiosks, and conference booths.
Capture leads, answer FAQs, and provide consistent product demos around the clock.

6. Internal Knowledge Assistant

Serve IT, HR, Sales Ops, and Customer Success teams with instant answers.
Reduce interruptions to experts while ensuring accurate guidance across the organization.

7. Accessibility & Multilingual Support

Offer friendly, guided interfaces for users struggling with complex forms or dense content.
Act as a multilingual front door to your product.

8. Kiosk & Reception Guidance

Answer repetitive queries quickly, triage requests, and provide safe escalation options.
Improve visitor experience in lobbies, showrooms, and public-facing spaces.

Interactive Avatar

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