About
Most support tools try to get you out of the conversation. That’s backwards.
The refund, the apology, the exception: that’s the relationship. You should be there. The fortieth “how do I export?” is just typing. You shouldn’t.
SuppyHQ is an email inbox for founders and small teams who handle support themselves. When a question comes back that you’ve already answered, we put that reply in the box. You hit send. When it’s personal, you’re still in the thread, with Stripe and Polar sitting next to the customer email, so you know who you’re talking to before you type.
No chat. No green dot. No “we’ll reply in 30 seconds.” Email. They write when they’re stuck. You answer when you’re working.
VIPs first. Then whoever’s been waiting longest. Not whoever yelled last.
If you want an agent, plug in Claude or Cursor. Every AI reply says so. You own the words either way.
Start free at suppyhq.com.