About
Lumen is an AI order tracking chatbot for Shopify stores. It answers WISMO questions from your storefront, pulls live order and tracking details, detects frustrated customers, and escalates to your team with full context.
Lumen is an AI order tracking chatbot for Shopify stores. It answers WISMO questions from your storefront, pulls live order and tracking details, detects frustrated customers, and escalates to your team with full context.