About
WAPlus CRM adds conversation management, AI-assisted replies, translation, CRM integrations, and team collaboration tools to WhatsApp Web.
Users can organize important conversations, maintain contact cards, configure a trainable AI chatbot, and connect WhatsApp with HubSpot, Salesforce, and Zoho. Teams can also manage sales progress, share leads, back up conversations, and review follow-up status through a dashboard.
what can you do:
β Conversation Management
Categorize unread messages, pending replies, conversations requiring a response, and @mentions.
β AI Auto-Reply
Configure a DeepSeek AI chatbot using selected materials or keyword trigger rules.
β Contact Cards
Record customer details, company information, sales leads, and follow-up history.
β Conversation Sharing
Share selected WhatsApp conversations outside the platform.
β WhatsApp Translate
Translate messages automatically or manually.
β CRM Integration
Connect HubSpot, Salesforce, or Zoho to view and update contact information and create tasks, notes, deals, and tickets.
β Multi-Account Management
Manage multiple WhatsApp accounts and automate session management.
β Team Collaboration
Manage sales progress with custom labels and share leads with team members.
β Conversation Backup
Synchronize customer conversation records to the team workspace for backup.
β Dashboard
Review customer numbers and team follow-up status graphically.