HelpStack

HelpStack puts email, website chat, Facebook Messenger, Instagram DMs and WhatsApp into one shared inbox, so a small team stops checking five apps to find out whether a customer was already answered. Conversations are threaded, assignable, searchable and status tracked. For each one the AI drafts a reply and an agent approves or edits it before it is sent, so automation removes the typing without taking the decision. Automatic translation covers more than 40 languages in both directions. Connected to Shopify or WooCommerce, the AI answers order and delivery questions from live store data rather than a static FAQ. Hosted in the EU, GDPR compliant, free plan with no credit card and paid plans from 29 EUR a month.