MPS Monitor – Print Fleet Management and Monitoring Platform

What is MPS Monitor?

MPS Monitor is a cloud-based Managed Print Services (MPS) platform designed to help dealers, resellers, and service providers remotely monitor and manage fleets of printers and multifunction devices. The platform provides centralized visibility into printer status, usage, consumables, alerts, contracts, and operational data, helping businesses improve service efficiency while reducing manual work and operating costs.

MPS Monitor was founded in Italy in 2010 and specializes in software for professional printing environments. According to the company, its platform manages more than 2.7 million devices across more than 390,000 end customers and is used by over 4,200 dealers.

The platform is delivered as a Software-as-a-Service (SaaS) solution, allowing users to access print fleet information through a web browser without requiring significant on-premises infrastructure. It supports multiple printer brands and uses data collection technologies to gather information from connected devices.

What Does MPS Monitor Do?

MPS Monitor automates many of the daily activities involved in managing a printer fleet. Instead of manually checking individual printers, collecting meter readings, monitoring toner levels, or contacting customers about device problems, service providers can manage these activities remotely through a centralized platform.

The system continuously collects information from connected printers and multifunction devices, including page counters, consumable levels, device status, alerts, and usage information. This enables service providers to identify potential issues and respond proactively.

MPS Monitor also supports automated meter reading and consumables management, helping providers simplify billing, predict supply requirements, and reduce unnecessary inventory. Its contract management capabilities support cost-per-page and consumable-based agreements, while reporting and analytics provide greater visibility into fleet performance, consumption, and costs.

The platform can also integrate with external ERP, CRM, database, service-management, and ticketing systems through APIs, allowing organizations to connect print management information with their existing business processes.

What Are the Features?

1. Remote Printer Monitoring

MPS Monitor provides centralized monitoring of printers and multifunction devices, allowing service providers to view device status and usage remotely and receive automated notifications.

2. Automatic Meter Reading

The platform automatically collects page-counter information, reducing the need for manual meter collection and supporting more efficient billing and contract management.

3. Consumables Management

It monitors toner and other consumable levels and can automate alerts and supply processes, helping service providers replenish supplies proactively and reduce unnecessary inventory.

4. Alerts and Notifications

MPS Monitor detects device conditions and low-consumable situations and provides alerts so service teams can take action before problems significantly affect users.

5. Contract and Cost-Per-Page Management

The platform supports management of cost-per-page and consumable-based contracts, including contract data, balances, reports, and billing-related information.

6. Analytics and Reporting

MPS Monitor Analytics provides business intelligence capabilities for analyzing print volumes, consumption, coverage, consumable exchanges, and other fleet indicators. Reports and data can be exported in formats including Excel, CSV, XML, and PDF.

7. Multi-Brand Device Support

The platform is designed to support multiple printer and MFP brands, making it suitable for dealers and service providers managing diverse customer fleets.

8. Cloud-Based Access and Integrations

Because MPS Monitor is cloud-based, users can access the management portal through the web. APIs and an SDK enable integration with external business applications, including ERP and CRM systems.

Overall, MPS Monitor helps Managed Print Service providers automate printer fleet monitoring, consumables management, meter collection, contract administration, reporting, and business analytics. By bringing these functions into a centralized cloud platform, it helps service providers reduce manual processes, improve response times, control printing-related costs, and deliver more proactive customer service.