About
Flownally helps eCommerce brands automate customer conversations across WhatsApp, Instagram, Messenger and SMS
Build automated customer journeys for abandoned checkouts, post-purchase upsells, product recommendations, reorders, and customer reactivation. Flownally combines messaging automation with a shared inbox, allowing teams to automate repetitive conversations while keeping human agents involved when customers need personal assistance.
Built for growing eCommerce brands that want to increase conversions, repeat purchases, and customer lifetime value through conversational commerce.
FEATURES
• Messaging Automation: Sends automated messages across WhatsApp, Instagram, Messenger and SMS to save you time.
• Abandoned Cart Recovery: Automatically reaches out to shoppers who left items behind to help close the sale.
• Smart Upselling: Suggests relevant products to customers after they buy to increase your average order value.
• Shared Team Inbox: Keeps all your customer chats in one place so your team can manage them together.
• Human Handover: Lets your team easily jump into the conversation whenever a customer needs personal help.
• Reorder Campaigns: Sends reminders to customers when it is time to buy your products again.
• Customer Reactivation: Reaches out to past shoppers to get them back to your store.