About
Deacon is an AI customer support agent for your website, built for founders and small teams who answer support themselves.
It answers your customers from your own docs, help pages, files and written answers, and links the page it used. When your docs don't cover a question, it says so, takes the customer's email and hands you the conversation, so nothing gets made up and nothing slips through.
Every question it couldn't answer goes on one list. Write the answer once and Deacon uses it for everyone who asks next, so it gets better the more you answer.
The same script groups conversations into topics and counts visitors, page views and goals, so you can see what people are trying to do. Deacon replies in each customer's language, installs with one script tag and has a free plan with 50 answers a month.
Key features:
Answers from your own docs, with a link to the page it used
Says when it doesn't know, takes the customer's email and hands you the conversation
One list of every question it couldn't answer
Answer once, and Deacon uses it from then on
Topics across every conversation
Website analytics with goals and funnels, from the same script
Replies in each customer's language
One script tag to install