About
Chatley AI is an omnichannel AI agent platform for voice, SMS, and web chat. A shared AI brain and knowledge base keep every channel in sync, so a lead can start a conversation on the website and finish it over a call without repeating themselves.
Built-in tools cover 24/7 call answering, appointment booking, lead capture, and emergency call routing, with human transfer when a call needs a person. Outbound voice and SMS campaigns run from the same dashboard, alongside call recording, transcripts, and sentiment analysis for every conversation.
Chatley connects to the tools businesses already use: Google Calendar, Outlook, Calendly, HubSpot, Salesforce, ServiceTitan, Slack, and Microsoft Teams, plus a REST API, webhooks, and Zapier for custom workflows. Agencies get a white-label platform with subaccounts, custom branding and domains, Stripe rebilling, and client impersonation for account management.