About
Devora helps SaaS support and engineering teams investigate issues inside the affected customer account without asking for passwords or replacing your existing authentication.
Instead of building your own “login as user” admin tooling, connect your app with Devora’s backend and frontend SDKs. Your team gets a shared workspace to request customer access, approve it, manage active sessions, and review access history.
With Devora you can:
Request access to a specific customer account with a reason, scope, and time limit.
Review and approve access before a session starts.
Enforce read-only scope and endpoint restrictions through your integrated backend.
Show a visible session banner and timer, and terminate active sessions from the dashboard.
Review who accessed which account and why, with optional recording and activity capture.
Your application stays in control of authentication and customer permissions. Devora adds the workflow around customer access so your team can focus on resolving the issue.