Launching Monday, December 7, 2026
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About
THAT WAS AI is a Shopify-integrated AI voice agent that answers customer calls 24/7 using live product, order, customer and store-policy data. On calls it answers product questions, checks order status after verifying the caller, updates shipping addresses on unfulfilled orders, cancels eligible orders, takes phone orders via Shopify draft orders, creates support tickets or transfers to a human, and makes outbound abandoned-cart recovery calls. Setup takes ~2 minutes via the Shopify app. Every account starts with 10 free calling minutes, no credit card required.
