Reviato

Reviato is customer feedback and review analysis software for restaurants, hotels, vacation rentals and other local businesses. Owners and managers can collect private feedback through a QR code or link, follow up when customers consent, and explore recurring praise and complaints in public reviews. Private messages arrive in a team inbox with ratings, optional contact details, assignment and follow-up status. Connected Google Maps, Tripadvisor, Booking.com or Airbnb reviews are searchable, with sentiment, topics, highlighted comments and trends that keep the original source visible.