Merrows

Merrows puts an AI-powered rep on phone, web chat, SMS and email so customers can order, track deliveries, book appointments and get help. It follows a plain-language Playbook, connects to your POS, store and helpdesk, and hands off to your team when asked or when a request is outside the Playbook. It works with Shopify, Recharge, Square, Toast, Tekmetric, Shopmonkey, Mindbody, Gorgias and Zendesk.