About
GhostChat is a SaaS platform that provides an ultra-lightweight, embeddable live chat widget for websites and web applications. Designed for speed and simplicity, the widget is ~15KB gzipped — up to 58x lighter than major competitors (measured August 2026) — letting businesses engage visitors in real time without affecting site performance.
Every plan includes a built-in AI assistant, even the free one. It answers visitors 24/7 from a knowledge base it drafts by reading your site, and hands off to a human when it's unsure — so inquiries, lead capture, and support keep working around the clock. Human conversations are unlimited on every plan, with flat monthly pricing, no add-ons, and no per-seat fees.
Installation is fast and easy: a single JavaScript snippet works on WordPress (official plugin), Shopify, custom HTML sites, and frameworks like Next.js. Once embedded, visitors chat directly with your team on-page, and you can reply from the dashboard or straight from Gmail. Zero cookies and zero tracking mean no consent banner is needed for the widget.
GhostChat is fully customizable — appearance, behavior, and messaging can match your branding — and requires minimal setup, no backend configuration, and no technical expertise. Its small footprint, included AI, and flat pricing make it a practical choice for startups, e-commerce stores, agencies, and small businesses seeking a lightweight, high-performance chat solution.